Ensuring the digital experience is done correctly
Mobile apps are the most effective means of enabling digital ordering, whether the guest chooses to collect the order personally or opts for
Read MoreMobile apps are the most effective means of enabling digital ordering, whether the guest chooses to collect the order personally or opts for
Read MoreThe contemporary retail worker is essential for the retail customer experience, brand loyalty, and customer satisfaction—be it in a brick-and-mortar shop, online, or
Read MoreIt’s a riddle. While personalization fuels trust, loyalty, and conversion, it necessitates gathering customer data. Pew Research indicates that 79% of Americans express
Read MoreFor retailers and their loss prevention or asset protection teams, addressing retail theft or fraud can be a sensitive matter. If you tackle
Read MoreIn the realm of business practices, it is common to find ourselves ensnared by a sales mentality focused on “closing the deal.” The
Read MoreRetailers have gone through a number of years of upheaval. The pandemic in 2020 resulted in over 15,500 stores shutting down permanently, which
Read MoreReturns management has been significantly reshaped by changing customer expectations. Online shoppers anticipate easy and convenient return options, as well as swift refunds.
Read MoreThe process of consumer buying is now more nuanced than just black and white. Shifts in shopping preferences from in-store to online (and
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